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COVID-19 Travel Updates Beach Access Meetings Weddings Store Media Visitor Guides

Accommodations Updates

 

As local businesses close or take precautions to stop the spread of COVID-19 and ensure the safety of guests and staff, we will regularly update this page with new information as it becomes available. 

 

Alys Beach

  • Alys Beach Vacation Rentals will be suspended through April 30. Alys Beach closed its beaches at sunset, effective 3/20/2020. 
  • Guests will be offered full refunds or may reschedule for a later date.
  • No new reservations are being accepted for the time period of the next 30 days.
  • Most amenities have been closed (including Caliza Restaurant, Caliza Pool, NEAT Bottle Shop and Tasting Room, ZUMA Wellness Center- including basketball and tennis courts, Piper’s Kitchen, Alys Shoppe, The Bike Shop, Beach Service and Recreation activities, Amphitheatre Splash Pad), and a curfew has been set for 10 p.m. for nonresident minors.

Cottage Rental Agency

  • We are pausing all new vacation rentals beginning March 23, 2020 and will re-open rentals on May 4, 2020. We will be evaluating this date based on federal and state guidelines, as well as the health and safety of our staff and guests.
  • No new reservations accepted during this period. 
  • Accepting cancellations up to 24 hours before arrival.  

Hilton Sandestin Beach Golf Resort and Spa:

  • The Hilton Sandestin Beach Golf Resort & Spa has made the decision to close the hotel effective April 2, 2020 with plans to reopen May 1st, 2020. We are actively taking reservations for stays beginning May 1st, 2020.
  • Our private beach remains closed during this time. Until further notice the Gulf remains on double red flags per the county – this means no one, is able to get into the water. Serenity by the sea Spa, Travel Traders Gift Shop, Kids Krew and all Food & Beverage outlets will be closed until further notice.
  • During this closure we are taking additional precautionary measures throughout our resort to keep our employees and future guests safe. We continue to deep clean and sanitize the resort while briefing our team on all guidelines provided by the CDC, WHO, FDOH and other authorities as they are shared with us.
  • Existing Reservations. All reservations — even those described as “non-cancellable” (“Advanced Purchase”) — that are scheduled for arrival on or before June 30, 2020, can be changed or canceled at no charge, up to 24 hours before your scheduled arrival day.
  • New Reservations. Any reservations you make — even those described as “non-cancellable” (“Advanced Purchase”) — that are booked between today and June 30, 2020, for any future arrival date can be changed or canceled at no charge, up to 24 hours before your scheduled arrival day.

Homeowner's Collection:

  • Cancelation Policy: Current bookings between March 21 - April 30th, 2020 can move their dates to a later time or receive a refund. To cancel your existing reservation please email us due to increased call volume or call 1-855-411-1557.
  • Moved reservations from March 21 - April 30, 2020 will receive 10% SAVINGS on transferring the existing booking to a time period between June 1 - December 31, 2020. 
  • New reservations booked for March 21 - April 30, 2020 can cancel up to 24 hours prior to arrival to receive a refund.

Howard Hospitality:

Rosemary Beach:

  • Effective immediately, the Rosemary Beach community is closing its beaches to all owners and guests until April 12th, 2020. 
  • Fitness and tennis facilities are closed. 
  • In response to changing marketplace conditions, Rosemary Beach Cottage Rental Company is committed to ensuring our customers experience flexibility during these challenging times.
  • We are implementing the following policies:
    • Federal social distancing guidelines have been extended to April 30, which includes limits to large gatherings.
    • CHANGE POLICY UPDATE –  For guests with existing reservations arriving on (or before) April 30th, we will allow guests to postpone their reservation, cancel with a refund, or issue a 110% credit for a future stay checking out prior to April 30, 2021.
    • We ask that those with travel insurance and qualified claims file a claim through Red Sky Sun Trip Preserver.
    • Guests with existing reservations arriving after April 11, we will continue to update this page with any changes to our current COVID19 policies. Guests who booked via online travel agents or other third-party travel professionals are advised to contact their booking provider for information on their policies.
  • We are experiencing a very high call volume and are working diligently to respond to voicemails as quickly as possible. We encourage you to email us at rentals@rosemarybeach.com with any questions you may have.

Sandestin Golf and Beach Resort: 

  • Sandestin Golf and Beach Resort is closed to non-residential guests starting Monday, March 23, 2020 and will re-open on May 4, 2020. We will be evaluating this date based on federal and state guidelines, as well as the health and safety of our staff and guests.
  • We are not accepting reservations for stays between now and May 4, 2020.
  • We are automatically cancelling and refunding guests for stays between March 23, 2020 and May 4, 2020. If you would prefer to reschedule, call our reservations desk at (877) 398-8457.
  • We are waiving cancellation and change fees for existing bookings for stays between March 23, 2020 and May 4, 2020.
  • We are waiving cancellation and change fees for stays after May 4, 2020 should we have to extend the resort closure.
  • Sandestin’s private beach, the Beach Club beach, clubhouse, and pool are closed effective immediately.
  • The Sandestin-owned retail outlets in the Village of Baytowne Wharf, Island Clothiers, Barefoot Princess, Sandestin Clothing Company, and Coconut Kidz have been closed.

Seascape:

  • Seascape Beach – closed for 30 days from 3/19/2020 per Walton County ordinance
  • By order of Governor DeSantis – 14 day suspension of all vacation rentals from 3/27/2020
  • 5 Seascape HOA pools – closed until further notice
  • Has Aerial Dunes I & II pools and fitness centers – closed until further notice
  • Majestic Sun pool and fitness center – closed until further notice
  • Seascape Resort Rentals front desk - closed to the pubic until April 19
  • Additional information can be found here.

The Pearl Hotel

  • In an effort to do our part in helping prevent the spread of COVID-19 in our communities, we have made the difficult but responsible decision to close our property. Beginning Saturday, March 21, at 11 a.m., The Pearl Hotel will be closed until at least April 30. All reservations made for this time period will be cancelled and refunded. We will not be accepting reservations for the period of March 21 - April 30.
  • Given the fluid nature of this situation, this status is likely to change frequently. Our team will be assessing the situation on a day-by-day basis and providing updates accordingly. 

WaterColor Inn

  • In an effort to do our part in helping prevent the spread of COVID-19 in our communities, we have made the difficult but responsible decision to close our property. Beginning Saturday, March 21, at 11 a.m., WaterColor Inn will be closed until at least April 30. All reservations made for this time period will be cancelled and refunded. We will not be accepting reservations for the period of March 21 - April 30.
  • Given the fluid nature of this situation, this status is likely to change frequently. Our team will be assessing the situation on a day-by-day basis and providing updates accordingly. 

WaterSound Inn

  • In an effort to do our part in helping prevent the spread of COVID-19 in our communities, we have made the difficult but responsible decision to close our property. Beginning Saturday, March 21, at 11 a.m., WaterSound Inn will be closed until at least April 30. All reservations made for this time period will be cancelled and refunded. We will not be accepting reservations for the period of March 21 - April 30.
  • Given the fluid nature of this situation, this status is likely to change frequently. Our team will be assessing the situation on a day-by-day basis and providing updates accordingly. 

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