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COVID-19 Travel Updates Vote Perfect Beach Access Meetings Weddings Store Media Travel Guides

Accommodations Updates

 

As South Walton's accommodation partners begin to welcome guests back, be sure to stay up to date on how our local businesses have adapted their operations. We'll regularly upate this page with new information as it becomes available. 

 

Alys Beach

  • Alys Beach Vacation Rentals began accepting reservations beginning Saturday, May 23. Check here for more information: https://floridahealthcovid19.gov/travelers/
  • The following amenities are in varying stages of opening or offering limited services. Complete information on each amenity can be found here.
    • Open: Caliza Restaurant, Caliza Pool, NEAT Bottle Shop and Tasting Room, Alys Shoppe, Alys Beach Real Estate, Beach Services, The Bike Shop, Piper's Kitchen and ZUMA Wellness Center (owners, vacation rental guests and members only).
    • Closed: Amphitheatre Splash Pad
  • A curfew has been set for 10 p.m. for nonresident minors.

Cottage Rental Agency

  • We are now accepting reservations beginning May 21.
  • Reservations will not be honored where prohibited, and CRA accepts no responsibility for guests’ reservations that do not adhere to guidelines. 

Embassy Suites:

Hilton’s new CleanStay Program has helped to put our customers at ease so they can relax on our beautiful beaches and enjoy some much needed R & R. Learn more about what's happening below. 

  • Online: Even before they travel, guests will find a new landing page at Hilton.com/cleanstay which will detail what they can expect during their stay. In addition, property websites will be updated to indicate that the new cleaning protocols and procedures have been implemented.
  • The Lobby: Guests who desire a contactless arrival experience can check-in, choose their room, unlock their door with a Digital Key and check-out using their mobile devices through the free Hilton Honors mobile app. For guests who prefer a traditional check-in, physical distancing measures will be in place directing guests on how to move through the in-person check-in and check-out process in a safe way. 
  • The Guest Room: The first point of contact with the guest room will be with the Hilton CleanStay room seal, placed on the door upon being thoroughly cleaned. The room will have extra disinfection of the most frequently touched guest room areas. It will be de-cluttered, with items like pens and paper removed. Disinfecting wipes will be provided in every room for guest use. 
  • Housekeeping Service: Guest rooms will be thoroughly cleaned and disinfected between guests. Housekeeping service during a guest stay will be based upon guest preference, recognizing that some guests may not want staff entering their room.
  • The Public Spaces: There will be increased frequency of cleaning public areas. Pool and pool areas will be cleaned frequently throughout the day, and physical distancing measures will be in place. Stations with hand sanitizer and disinfecting wipes will be available throughout the property at primary entrances and in key high traffic areas. 
  • Food and Beverage: In hotel restaurants, tables and chairs will be spaced to ensure proper physical distancing. Biodegradable, disposable dishes/utensils will be available upon request
  • Meetings & Events: The upcoming Hilton EventReady with CleanStay program will set a new standard for meetings and events at Hilton. This program will deliver cleanliness, flexibility, safe and socially responsible solutions, along with creative food and beverage, the latest technology and sustainable practices.

Hilton Sandestin Beach Golf Resort and Spa:

  • The Hilton Sandestin Beach Golf Resort & Spa opened effective May 15, 2020.
  • Our onsite restaurants with indoor seating will continue operating at 50% capacity to aid in social distancing and abide by the ordinace put in place by the governor. All surfaces within the restaurants will be cleaned and disenfected with commercial grade products in between each guest experiene. Please note our menus and hours may be limited as we begin to resume our day-to-day business and are subject to change.
  • We continue to deep clean and sanitize the resort while briefing our team on all guidelines provided by the CDC, WHO, FDOH and other authorities as they are shared with us.
  • For reservations made prior to March 12, 2020 - when our new, more flexible reservation policy went into effect: Guests may now change or cancel any future reservation, without penalty, as long as they do so at least 24 hours before their scheduled arrival date, but not later than August 31, 2020. This includes reservations described as "non-cancellable" or Advance Purchase.
  • Flexibility for the Future: Any individual reservations booked on and between March 12 and August 31, 2020 for any future arrival date can be changed or cancelled at no charge, up to 24 hours before scheduled arrival day. This includes reservations described as "non-cancellable" or Advance Purchase.

Homeowner's Collection:

  • We are now welcoming guests and taking new reservations now, please call 1-855-411-1447 or visit our website.
  • COVID 19 Cancellation Policy - 48 Hour Flexible Cancellation Policy - Valid on bookings made between March 31, 2020 to  May 31, 2020. New reservations made during this time period are refundable and may be cancelled up to 48 hours prior to arrival due to Seaside Commercial District Closure and other COVID 19 Travel restrictions. 

Howard Hospitality:

Rosemary Beach:

  • Vacation Rentals can now once again rent in Walton County, as long as they are following the guidelines set out by the BCC.
  • Community pools:
    • Hours: The pools will be open from 9 a.m. to 5 p.m. each day for general use. A POA staff person will be present to check amenity passes, generally monitor activity, and to keep furniture and supplies in order.
    • Safety: Social distance and personal hygiene per CDC guidelines will be required as a condition of entering the facility, and patrons not complying will be asked to leave. Masks are discretionary, and should not be worn while swimming.
    • Sky Pool: Will be open from 6-9 a.m. each morning for Lap Swim only, and POA staff will monitor on an hourly basis to check amenity passes and generally monitor activity.
    • Furniture : Seating capacity will be reduced to provide 6 feet of spacing between sets of loungers. Furniture may not be moved without staff permission and assistance.
    • Sanitization: Staff will sanitize frequently touched surfaces such as door/gate hardware, restrooms, pool railings, and furniture not less than once daily, and will ensure that there is an adequate supply of hand sanitizer and wipes available for patron use while using the facility.
  • Upon booking a reservation you have 48 hours to cancel/change with no penalty. After the first 48 hours, cancellations or changes will result in the forfeiture of your 50% deposit plus the $99 reservation fee. If a cancellation occurs within 14 days of your arrival date, the entire balance of your stay will be non-refundable and non-transferable. No refunds will be given for late arrivals or early departures.

Sandestin Golf and Beach Resort: 

  • Sandestin Golf and Beach Resort is now accepting reservations.
  • In addition to our internal changes, we will ask our guests and homeowners to review governmental guidance to confirm eligibility to travel and stay at our resort and/or leave their own state.
  • Reservations will not be honored where prohibited, and Sandestin accepts no responsibility for guests' reservations that do not adhere to guidelines. Stay up-to-date on all COVID-19 travel updates here.

Seascape:

  • Seascape Beach – Activities are limited to walking, jogging, fishing, swimming, paddleboarding, surfing and boating. Social distancing guidelines must be followed.
  • Seascape HOA pools – Open with reduced bathing loads (half capacity), reduced number of chairs on the pool deck 91/2) and spaced at least 6 feet apart.
  • Has Aerial Dunes I & II pools and fitness centers – closed until further notice
  • Majestic Sun pool and fitness center: Open as of May 1.
  • Seascape Golf Course: Open as of May 1. 
  • Additional information can be found here.

The Pearl Hotel

  • As we reopen our doors, our promise to you remains the same: a hospitable, comfortable, beautiful and relaxing stay for you and your loved ones. 
  • We are now accepting reservations and are extending refundable rates for new bookings within the hotel’s cancellation policy timeframe of two weeks. 
  • To best serve you during your visit, we have adjusted our hotel operations in accordance with guidelines and recommendations from the CDC and State of Florida, including but not limited to:
    • Enhanced property-wide sanitation procedures and frequency
    • Property-wide access to hand sanitizer
    • Physical distancing procedures in all communal space, including beach access
    • Restriction of gatherings to 10 people or less
    • Touchless entry to hotel and hotel facilities, when possible
    • Restricted seating in pool areas and hotel restaurants
    • Making mask and gloves available to guests, upon request
    • Thermal temperature controls for all of our team members and guests, as needed
    • Extensive COVID-19 training for all team members
  • Given the fluidity of the situation, we will continue to adapt our procedures as needed. Please refer back to this page frequently for the most up-to-date information. 

WaterColor Inn

  • As we reopen our doors our promise to you remains the same: a hospitable, comfortable, beautiful and relaxing stay for you and your loved ones. 
  • We are now accepting reservations and are extending refundable rates for new bookings within the hotel’s cancellation policy timeframe of two weeks. 
  • To best serve you during your visit, we have adjusted our hotel operations in accordance with guidelines and recommendations from the CDC and State of Florida, including but not limited to:
    • Enhanced property-wide sanitation procedures and frequency
    • Property-wide access to hand sanitizer
    • Physical distancing procedures in all communal space, including beach access
    • Restriction of gatherings to 10 people or less
    • Touchless entry to hotel and hotel facilities, when possible
    • Restricted seating in pool areas and hotel restaurants
    • Making mask and gloves available to guests, upon request
    • Thermal temperature controls for all of our team members and guests, as needed
    • Extensive COVID-19 training for all team members
  • Given the fluidity of the situation, we will continue to adapt our procedures as needed. Please refer back to this page frequently for the most up-to-date information. 

WaterSound Inn

  • As we reopen our doors our promise to you remains the same: a hospitable, comfortable, beautiful and relaxing stay for you and your loved ones. 
  • We are now accepting reservations and are extending refundable rates for new bookings within the hotel’s cancellation policy timeframe of two weeks. 
  • To best serve you during your visit, we have adjusted our hotel operations in accordance with guidelines and recommendations from the CDC and State of Florida, including but not limited to:
    • Enhanced property-wide sanitation procedures and frequency
    • Property-wide access to hand sanitizer
    • Physical distancing procedures in all communal space, including beach access
    • Restriction of gatherings to 10 people or less
    • Touchless entry to hotel and hotel facilities, when possible
    • Restricted seating in pool areas and hotel restaurants
    • Making mask and gloves available to guests, upon request
    • Thermal temperature controls for all of our team members and guests, as needed
    • Extensive COVID-19 training for all team members
  • Given the fluidity of the situation, we will continue to adapt our procedures as needed. Please refer back to this page frequently for the most up-to-date information. 

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